adc365 is committed to providing a safe, fair, and enjoyable entertainment experience for all players across Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to keep gambling fun and within your personal limits.
Our Commitment
Gambling should always be a form of entertainment — never a source of financial stress or emotional harm. adc365 has built responsible gaming into the core of our platform, not as an afterthought. Every player in Bangladesh who uses adc365 has access to practical tools and dedicated human support to help them stay in control.
Strict 18+ KYC checks prevent underage access to all real-money games on the platform.
Set daily, weekly, or monthly deposit caps at any time directly through your account settings.
Voluntarily exclude your account for a set period or indefinitely if you feel gambling is becoming a problem.
Take a short break of 24 hours, 7 days, or 30 days to step back without permanently closing your account.
Receive periodic on-screen reminders showing how long you have been playing in your current session.
Our responsible gaming support team is reachable 24/7 via live chat or email at [email protected].
Player Protection Tools
adc365 provides a comprehensive suite of responsible gaming tools that any registered player can activate at any time. These tools are free to use, take effect promptly, and can be adjusted through your account dashboard or by contacting our support team.
Choose a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately and cannot be increased for a mandatory cooling-off period. Reducing your limit, however, applies straight away. This tool is particularly useful if you have a fixed entertainment budget in BDT and want the platform to enforce it automatically.
Self-exclusion is adc365's strongest responsible gaming safeguard. When activated, your account is suspended for your chosen duration — options range from six months to five years, or permanently. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from adc365. Re-opening an account after exclusion requires a cooling-off review by our support team.
Need a short pause without committing to a full self-exclusion? The time-out option lets you lock your account for 24 hours, 7 days, or 30 days. During a time-out, your account is inaccessible for play and deposits, but existing balances are preserved. At the end of the period, access is automatically restored. Contact [email protected] to activate a time-out at any time.
adc365 can display on-screen alerts at intervals you choose — for example, every 30, 60, or 90 minutes — reminding you how long your current gaming session has been active. These reality checks are an evidence-backed tool for preventing players from losing track of time during extended play sessions.
Players who feel that promotional messages are triggering unwanted gambling urges can opt out of all marketing communications from adc365. Simply email [email protected] with the subject "Marketing Opt-Out" and our team will remove you from all promotional lists within five business days. This does not affect your ability to continue playing normally.
Your full deposit, withdrawal, and wagering history is available at any time in your adc365 account dashboard. Reviewing your financial history regularly is a simple but powerful habit that helps you stay aware of how much you are spending on gambling each week and month — and whether that aligns with your personal budget.
Know the Warning Signs
Problem gambling can develop gradually and is not always obvious to the person experiencing it. adc365 encourages all players to check in with themselves regularly. If any of the following patterns feel familiar, it may be time to use one of our responsible gaming tools or seek professional support.
Gambling may be becoming a problem if you:
Self-Assessment
Honest self-assessment is the first step toward healthy gambling habits. Take a moment to answer the following questions as candidly as possible.
Step-by-Step
Activating any responsible gaming feature on your adc365 account is straightforward. Follow the steps below, or contact our support team and they will assist you directly.
Access the adc365 platform and sign in using your registered mobile number or username and password.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
In the Account Settings panel, locate the "Responsible Gaming" tab. All available protection tools are listed here.
Select the tool you wish to activate — deposit limit, time-out, session reminder, or self-exclusion — and follow the on-screen prompts to configure your preferred settings.
Review your chosen settings and confirm. You will receive an email confirmation to your registered address. Changes that restrict play take effect immediately.
Available Tools
Cap the maximum amount you can deposit within any single calendar day. Ideal for players who want firm daily spending boundaries.
Immediate EffectSet a seven-day rolling cap on deposits. Increases to this limit require a minimum 7-day waiting period before taking effect.
7-Day ReviewThe broadest deposit cap — set a ceiling on your total deposits across any 30-day period to align with your monthly entertainment budget.
30-Day ReviewA temporary account pause. No play, no deposits, no marketing. Your balance is preserved and access is automatically restored after the period ends.
Reversible BreakA firm, longer-term block on account access. Available in 6-month, 1-year, 2-year, 5-year, and permanent options. Cannot be reversed during the active period.
Permanent OptionReceive on-screen reminders every 30, 60, or 90 minutes during active gaming sessions to help you track the time you spend playing.
Always ActiveUnderage Protection
adc365 operates an absolute 18+ age policy. Access to real-money games, sports betting, and all other gambling products on the platform is restricted to individuals who are 18 years of age or older. This is a non-negotiable requirement that applies to every player in Bangladesh and any other jurisdiction from which the platform is accessible.
Age verification is performed as part of the KYC process required for all new accounts. Players must provide a valid National Identity Card (NID), passport, or equivalent government-issued document confirming their date of birth before withdrawal privileges are granted. Any account found to belong to a person under the age of 18 will be permanently closed, any deposited funds will be returned, and the matter may be referred to the relevant authorities.
Get Support Now
If you believe that gambling is negatively affecting your life or the life of someone close to you, please do not wait. adc365's responsible gaming support team is available around the clock, every day of the year. There is no judgement — only practical help and access to the tools you need.
Our dedicated team handles all responsible gaming requests with confidentiality and care. We can activate any account restriction, answer questions about problem gambling, or simply listen and point you toward the right resource.
Responsible gaming tools are set up and ready for you. Explore the platform knowing that adc365 has your wellbeing covered at every step.